Delivery

99% of orders are dispatched from our Melbourne warehouse within 24 hours after payment is cleared. All orders are shipped with Australia Post e-Parcel with tracking and signature on delivery.

Express shipping is available at additional cost. For next day delivery, please ensure your postcode is within Australia post Next Day Delivery network.

Returns

We offer 30 days money back guarantee on all orders. If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. The item must be returned in original re-saleable condition - Not opened, used or damaged and ready to be put back on the shelf. 

Warranty

All products supplied by AUSCANNERS come with 12 months limited warranty unless otherwise specified. Warranty covers defects in materials and/or workmanship. If a defect arises and a valid claim is received, AUSCANNERS may at its option repair or replace the product.

Naturally the warranty cover does not extent to cover damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions.