Carrying out maintenance services is the most common activity in the workshop. The purpose of a service is to maintain vehicle operation condition and technical reliability. Both the process and the quality of the mechanical work are essential for maintaining and building customer relationships.

Learning Outcome

This course will take you beyond the technical know-how for servicing, and help you to carry out the right servicing work in the right order, thereby helping you to work more efficiently.

What You Will Learn?

As servicing is not about fixing problems, customer contact and seamless workflow are critical for building a positive image with your customers. For this reason, the learning content covers the whole process and highlights the key points of the whole service procedure.

Vehicle specifications normally guide you to carry out the correct service steps, but it’s not always enough. This material will help you to understand the additional work needed and local specialisations. The learning enables you to provide technical reasoning to customers for why particular service tasks or additional work are required, e.g. explaining why similar vehicles have different service intervals.

This training module will take you beyond the technical know-how for servicing, and help you to carry out the right servicing work in the right order, thereby helping you to work more efficiently.

Study Material

  • Service Procedure
  • Maintenance Program
  • Service Work
  • Assessments
  • Final Exam

Perquisites

To reach all learning outcomes you need to have a basic knowledge of vehicle structure and skills in carrying out service programmes.

System Requirements

Internet connection with PC or laptop. Recommended screen resolution 1024 x 768 or higher.

Certificate

After completing your studies and appropriately completed assignments, you will complete the final exam. After completing the final test, you can print a Prodiags certificate from your performance record to mark your expertise.

(AU7760)

Learn the basics in Automotive electrical diagnostics/troubleshooting
Online access Study at your own time & pace
Module requires 2 - 3 day training event
License valid for 6 months
Requires a basic knowledge in electricity and electronics
Course provider: PRODIAGS
Module requires 2 - 3 day training event
Course access starts 1-2 business days after payment
License valid for 6 months
Requires a basic knowledge in electricity and electronics

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